How to Read the Room…
When the Room is on FIRE
Join us for an insightful Wellness Hour with Lisa as we explore the art of “reading the room” and learning how to stay cool, calm, and collected in an industry that constantly throws curve balls our way.
This session will focus on practical strategies for navigating difficult conversations, managing stress in the moment, and responding thoughtfully instead of reacting emotionally. Attendees will learn how emotional awareness, communication styles, body language, and energy all play a role in creating productive interactions and stronger professional relationships.
Topics will include:
Staying grounded during stressful situations
Responding versus reacting
Recognizing emotional triggers
Adjusting communication styles effectively
Creating calm and confident conversations
Whether you are leading teams, supporting residents, working with boards, or collaborating with business partners, this session will provide valuable tools to help you approach challenges with composure and confidence.
Lisa M. Turner
President & CEO, Silverleaf Management Group
Lisa founded Silverleaf Management Group in 2009 and has grown it into one of the Southeast’s most respected multi-state community association management firms, known for its responsive service, operational leadership and strong community partnerships. With more than 25 years of experience and the industry’s highest professional designations, PCAM, AMS and CMCA, Lisa combines entrepreneurial leadership with deep operational expertise in community association management.
A recognized industry leader, Lisa served as President of the Community Associations Institute - Georgia Chapter and ACAM-CEO. She currently serves as Vice-Chair of the Community Associations Institute - Georgia Legislative Action Committee and as a member of the ACAM-CEO Legislative Task Force. Her leadership and advocacy continue to help shape operational and legislative conversations impacting community associations throughout the region. Lisa holds a Bachelor’s degree in Marketing from Berry College and an MBA from University of Phoenix.